Pre-Order
Please read the policy before sending a request
PRE-ORDER POLICY
Customers can request to pre-order products through our pre-order request form on our website.
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Confirming a Request:
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Once we receive a pre-order request, we will contact the customer for confirmation.
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The product will be ordered after the request is confirmed and payment is received.
Payment Options:
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Customers can choose from the following payment methods:
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Full Payment – Pay the estimated total cost upfront (item price + estimated shipping and delivery charges). Any adjustments (+/-) for shipping and delivery charges will be settled at the time of delivery.
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Two-Part Payment Plan –
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Initial Payment: A minimum of 33% of the estimated total cost.
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Final Payment: 115% of the remaining balance, adjusted for any shipping or delivery charge changes.
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33% of the estimated total cost is non-refundable.
Cancellation:
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Customers can cancel pre-order requests at any time. However, a cancellation fee may apply.
​Warranty:
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Customers can request a warranty for pre-ordered products.
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Warranty may or may not be offered, depending on the condition of the product. This will be decided at the time of delivery.
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Once a warranty is offered, it will be activated upon payment of an additional 5% of the total cost.